RETURNS & EXCHANGES

RETURNS BY MAIL: 

1. SHOP 20 allows our online customers to return unwanted items in exchange for store credit, that can be used online and in store. 

2. The item must be returned within 30 days from the date of which it was originally shipped out. 

3. Complete the reverse side of this form. Please ensure to fill in all sections correctly. 

4. Pack and secure your item(s) in its original packaging and ensure to include this form inside. 

5. Ship item(s) back to: SHOP 2O, Pickering Town Centre, 1355 Kingston Rd, Pickering, Ontario, L1V 1B8

6. Please remember the cost of shipping return item(s) is always the customer’s responsibility. 

7. You can expect your store credit to be ready for use 2 business days from the date we receive your package. 

 

 

RETURN IN STORE: 

1. We will gladly offer an exchange or store credit within 30 days from the date of which it was originally shipped out. 

2. We are located on the lower level across from Guest Services.

 

Item(s) must be unwashed, unworn with the tags attached, in its original condition accompanied by its original receipt. ALL SALE ITEMS, ACCESSORIES, SWIMWEAR, AND BODYSUITS ARE FINAL SALE.